Privacy Policy

Klayful (operated by COMADVICE LLC) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from www.klayfulstore.com (the “Website”).

1. Data Controller

Company name: COMADVICE LLC
Trade name: Klayful
Registered office: 2105 Vista Oeste St NW Ste E 5114, Albuquerque, 87120, New Mexico, United States of America
VAT ID (EU): ESN0266145B
Email: hello.klayful@gmail.com

2. Data We Collect
We may collect the following categories of personal data:

Identification and contact details: name, email address, shipping/billing address, phone number.
Transaction information: order details, payment method (note: payments are processed securely by third-party providers, and we do not store full payment card details).
Website usage data: IP address, browser type, cookies, and navigation data.
Communication data: any messages you send to us via email, forms, or social media.


3. Purpose of Processing
We process your personal data for the following purposes:

To process and deliver your orders.
To manage payments and prevent fraud.
To provide customer support and respond to inquiries.
To send transactional communications (e.g. order confirmation, shipping updates).
To send marketing communications (if you have given consent).
To comply with legal obligations.

4. Legal Basis

Processing of your personal data is based on:

Contract performance: to fulfill your purchase.
Legal obligation: to comply with tax and accounting regulations.
Legitimate interest: to prevent fraud and improve our services.
Consent: when you subscribe to our newsletter or accept cookies.

5. Data Sharing

We do not sell your personal data. However, we may share it with trusted third parties when necessary:

Logistics and delivery partners.
Payment service providers (Shopify Payments, PayPal, etc.).
IT and hosting service providers.
Public authorities when legally required.

All partners are required to comply with GDPR or equivalent safeguards.

6. International Data Transfers

As our company is registered in the United States, some of your data may be processed outside the EU. In such cases, we ensure adequate protection by using providers that comply with GDPR or recognized safeguards (e.g. Standard Contractual Clauses).

7. Data Retention

We keep your personal data only for as long as necessary:
Order and billing data: up to 6 years (tax obligations).
Marketing data: until you unsubscribe or withdraw consent.
Customer service communications: up to 2 years.

8. Your Rights

Under GDPR, you have the right to:
Access your personal data.
Rectify inaccurate data.
Request erasure (“right to be forgotten”).
Restrict or object to processing.
Data portability.
Withdraw consent at any time.

To exercise your rights, contact us at hello.klayful@gmail.com.

9. Cookies

We use cookies to improve your browsing experience, analyze traffic, and personalize content. You can manage your cookie preferences through our Cookie Policy and your browser settings.

10. Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated revision date.

Last updated: 08 - 09- 2025